Nielsen is a front runner within the market research industry. We pride ourselves in using multiple research methodologies to gather accurate data and provide actionable results. We offer a positive and supportive atmosphere with excellent opportunities for advancement. Our call-centre representatives conduct market research studies for a wide variety of industries in our conveniently located call-centre. We currently have openings for bilingual call-centre representatives to conduct market research studies at our Montreal location on a casual basis. We offer competitive pay, flexible online self-scheduling as well as the training required to excel at the job. Principal Accountabilities: Conduct outbound phone interviews Ensure that you reach the target respondent and schedule call backs as necessary Follow industry guidelines for obtaining consistently unbiased data Practice good customer service/telephone techniques at all times Requirements: Clear communication skills Bilingual (English and Cantonese/Mandarin) Approachable telephone personality Professionalism Ability to work independently High school completion or equivalent Assets: Bilingualism (English/French) is an asset Previous call-centre experience Additional language skills Compensation:$10.75 hourly plus competitive productivity incentives At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.