“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting….. or you may be asked to start sooner than the expected start date if you are able to do so !” URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected] or [email protected] Please mention the job title above in the subject line The recruiter in charge of this role is Sunita/Lavanya AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=009822 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established Major Bank, looking to fill a position for a Part-Time Inbound Customer Service Representative – Major Bank Duration: 5 months contract with strong possibility of extension Location – Saint John, NB Shift Time: Monday - Friday (10:00 AM to 2:00 PM) Job Description / Accountabilities: • The main function of a Contact Centre/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. • A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. • Customer service may be inbound, outbound or a combination of both. Job Responsibilities: • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money,