Phocus Solutions has over 15 years of experience serving clients who entrust us with their customer service, sales, technical support, lead generation and customer survey applications. Professionalism, security and cost-effective service are our hallmarks. We are currently looking to fill positions for: Bilingual Customer Service Agents You will be answering customer service calls from clients of a well-known international retail chain in the home improvement field. You will receive full training in handling customer inquiries and issues. We are looking for candidates who are: • fluent in English and French. • skilful communicators (verbally and written). • knowledgeable of basic computer tools. • patient and have a positive outlook. • skilled in stress management. • flexible regarding their availability. We offer: • a salary of 12.50$/per hour for training and 13.50$/per hour as the regular rate. • permanent full-time positions. • excellent possibilities for growth within our team. • employee recognition program. • flexible hours. • friendly staff. • continuous training and coaching. Email cv and please mention Job Offer #LVL-05 Thank you for not using SkyDrive to attach documents. Any documents attached using SkyDrive will not be responded to. Our best asset is the people we employ!