URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected] https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=005121 My client is a well-established company, situated in Montreal, QC. They are looking for a Bilingual Printing Production Site Manager. This is an 8 months contract position with a strong possibility of extension. Description: • Managing the printing production activities on the site • Working closely with the site manager to understand and effectively communicate needs and expectations • Maintaining a high level of customer satisfaction • Coordinating the daily activity of the site ensuring the quality and deadlines are met • Ensuring that the processes meet the company internal auditing standards • Negotiating with customers providing solutions to satisfy their needs • Managing customer complaints, including documentation, resolution, closure and reporting • Being responsible for reconciliation • Proposing and implementing solutions for the production improvement processes and operations in place. • Ensuring compliance processes are in place Requirements: • Ability to speak, write and understand English and French • Production management and high-volume digital production experience • Extensive experience in printing and XMPie variable • Mastery of Xerox equipment (Docutech, Digipath / Freeflow, iGen) • Ability to deal with multiple tasks to meet client needs and to produce high-quality results • Strong interpersonal and communication skills, leadership skills • Strong planning and organization skills • Ability to work independently • Proficiency in Microsoft Office • Ability to solve significant customer complaints • Ability to work flexible hours if needed