Adecco is currently recruiting for a Bilingual Customer Service Assistant for a 6-8 month contract for our client in Brossard, QC. The successful candidate will have excellent computer skills (MS Office) and 2-4 years relevant experience in providing superior service. Job duties: Order entry and processing Enter product questions Provide information on tracking numbers and label numbers, Preparing correspondence, Comfortable with outbound/ inbound calls and dedicated to ensure customer satisfaction. Education and experience: - High school diploma or equivalent - 2-4 years of experience in the field or in a related area - Excellent command of English and French language and professional telephone manner - Team player with a positive attitude - Demonstrated ability to deal with moderately complex procedures and situations. ***MUST be able to pass criminal background check*** If you are interested in this rewarding opportunity please apply online @ adecco.ca Please note: only qualified candidates will be contacted.