Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organisation. This certification course covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM®. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.
SIAM has a different level of focus to traditional multi-sourced ecosystems with management, integration, assurance, and coordination to ensure that the customer organisation gets maximum value from its service providers.
⦁ 2 days of instructor led classroom training
⦁ Hard copy material
⦁ 100% Success Rate
⦁ E-Certificate