URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to [email protected]
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The recruiter in charge of this role is Prakash.
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Our client is well-established in the printing and consulting industry. They are looking for a Bilingual Site Lead (Printing and Mailroom) position in Montreal to work on a long term assignment.
Essential Functions:
Must be fluently bilingual
This is a Site Lead role and some management experience will be an asset.
Must have digital Printing background as well as a solid understanding of mailroom/courier tasks and processes.
Email and excellent client communication skills is a must
Ensure customer issues and escalations are resolved or further escalated as appropriate
Conduct quality checks on own and others work to ensure accuracy and required output is to standards
Adhere to all safety procedures
Perform backfill duties for absent coworkers
Perform other duties as assigned by Manager
Coordinate the site service delivery processes: overseeing - prioritizing - assigning tasks to meet customer SLA requirements.
Complete month-end billing and financial reporting for the account
Purchase supplies - print - etc. (P-card or P.O.)
Perform month-end reconciliations (inventory - billing - third-party) Peer Support
Participate in the task specific coaching and on-site training of coworkers
Provide