Associate, Customer Contact Center-1800017235

Posted on 20-Aug-2018 19:09
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Associate, Customer Contact Center-1800017235

Launch your career in financial services by joining our all-star team of customer experience professionals. As a BMO Customer Contact Centre Associate, your passion for providing meaningful advice-based interactions with customers will ensure successful outcomes for both our customers and your career.
Act as a first line of contact and trusted consultant to our customers
· Understand our customers' needs and recommend the right products and services to meet them
· Use critical thinking to remain solution-focused and recognize the big picture
· Identify opportunities to help our customers and grow our business
· Embark on a career journey that will allow you to build incredible foundational knowledge, skills and experiences
Work with us to grow your career with a wide range of opportunities
Want to learn more? Find out what our employees love about working here
Contact Centre Day in the Life Video
Qualifications

A passion for customer service
· A positive, enthusiastic attitude, with strong people skills
· Fluency in both English and French
· The ability to multi-task, with above-average technical skills
· Flexibility to work a variety of shifts between 6:30am to midnight, including mandatory training that lasts up to 12 weeks
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and o

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