Principal Accountabilities • Conducting outbound phone interviews • Ensuring that you reach the target respondent and scheduling call backs as necessary • Follow industry guidelines for obtaining consistently unbiased data • Practice good customer service/telephone techniques at all times Qualifications Requirements • High school completion or equivalent • Excellent communication and reading skills • Clear speaking voice • Ability to work independently • Available a minimum of 22 daytime hours a week and 20 hours of weekend work per month OR 22 evening hours a week and 20 hours of weekend work per month Technical Requirements • Quiet indoor home office space with a landline or cell phone (NOT VOIP or other internet phone services) • A computer with Windows 7 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed) • Internet access with a minimum speed of 3mbps • Noise-cancelling headset that plugs into the phone (i.e. USB is not compatible) • Computer proficiency with Word, Excel, Email • Internet Explorer 8/9/10 (e. IE 11 is not compatible) • Located within the local calling area of Montreal (514, 450 or 438) Apply online at: http://opinionsearch.com/en/work-home At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.