“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting….. or you may be asked to start sooner than the expected start date if you are able to do so !” URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected] Please mention the job title above in the subject line The recruiter in charge of this role is Norman AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=011952 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. One of our clients, a Business Process Consulting firm, is looking for a Bilingual Customer Relations Specialist Length: Contract term is 12 months Location: Montreal, QC In addition, YOU MUST e-mail the dedicated recruiter: Norman at [email protected], your updated resume in MS Word to be considered for the role. JOB SUMMARY An exciting opportunity to join a team of Customer Relations Specialists whose primary task is essentially to assist client’s customers with their inquiries. Armed with excellent problem solving and communications skills, it will be incumbent on the successful candidate to serve as a focal point for client’s Customers and make their experience a truly pleasant one. MAJOR RESPONSIBILITIES • Effectively manage and take ownership of customer inquiries through to resolution • Resolve inquiries on a timely basis - focus on minimizing cycle time for re