Qualifications Requirements • High school completion or equivalent • 6 months of customer service experience • Excellent communication skills • Clear speaking voice • Reading ability • Ability to work independently • Available a minimum of 22 hours of evenings and weekends a week, and 20 hours of weekends a month Technical Requirements • Quiet home office space with a landline corded phone (i.e. VOIP or other internet phone services, cordless phones, and cellular phones are not compatible) • A computer with Windows XP SP2 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed) • Internet access with a minimum speed of 3mbps • Wired internet connection; Wi-Fi not compatible • Noise-cancelling headset that plugs into the corded landline phone (i.e. USB is not compatible) • Computer proficiency with Word, Excel, Email • Internet Explorer 8/9/10 (i.e. IE 11 is not compatible) • Located within the local calling area of Montreal (514, 438 or 450) Physical Requirements •Ability to use a computer keyboard •Work environment is indoors, and majority of the time is spent sitting at a desk in front of a computer Apply online at: http://opinionsearch.com/en/work-home At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.