What’s in it for you? • Competitive salary ($18.20 an hour / $35,500 annually) • 3 weeks paid vacation • Benefits coverage commencing first day of employment. What do you need to bring to this role to be successful? • The desire to proactively identify opportunities to help customers with their financial needs by matching them with the best products and services that BMO offers, including cross-selling and referral opportunities to other groups within BMO • The motivation to meet and exceed your personal sales targets • Strong listening and communication skills to identify and promote financial solutions that meet or exceed the customer’s financial needs • Solid multi-tasking ability with above average keyboarding and internet/computer navigation skills for searching on-line for client data and product information while simultaneously conversing with client • Possess the ability to be a self-starter and embrace changeWhat are we looking for? • Flexibility to work a schedule designed to meet your customers’ needs. The Customer Contact Centre is a 7 day / 24 hour operation – candidates must be available for a variety of shifts to cover the hours of operation including day or evening shifts, weekends, and statutory holidays. o Candidates will be scheduled 37.5 hours per week via a schedule bidding process. Flexibility comes based on tenure and performance. • Fluently bilingual (English & French) • Completion of at minimum a high school diploma or 1-2 years of equivalent work experience in customer service and sales (preferably in one position). • Availability for full time training between the hours of 8:30am and 5:00pm, Monday to Friday. Attendance to all training sessions is mandatory. At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences.