“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting….. or you may be asked to start sooner than the expected start date if you are able to do so !” URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected] Please mention the job title above in the subject line The recruiter in charge of this role is Piritheep AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=010285 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established IT Consulting Company and they are looking for a Business Analyst (Call Center/IVR Systems) This is a 6 Month contract position with a strong possibility of extension. *** Location Can be in Either Toronto, ON or Montreal, QC*** Top Skills 1. Certified Business Analyst 2. Call Center experience; specific with IVR telephony systems. Interactive communication systems, like: IVRs, interactive SMS text messaging, interactive email on mobile devices, etc. preferred 3. 5 to 10 years-experience required with the software requirements life-cycle, including: documenting, traceability, design, development, testing, defect tracking and resolution, etc. 4. Banking and Fraud and collections Experience; IVR experience; software development Skills/Requirements: • French Speaking (preferred not required) • Bachelor's degree in computer science or a related fiel