Details
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My client is a well-established printing and consulting company, situated in Montreal, QC. They are looking for a Bilingual Collection Representative (Accounts Receivable Exp. required)
This is a one (1) year contract with high possibility of extension.
Job Description
The candidate will be responsible for a territory and will need to manage it by priority following the training period - Need to be very organized, takes initiatives - motivated and willing to take the challenge - Great work environment & empowerment. Ideally the candidate is not from a Call Center where a list of calls to make is provided to the candidate.
Must Have:
Bilingual: English and French
Previous Collection experience
Must have a good telephone manner
Must have good Assertiveness and Problem Solving Skills
Nice to Have:
Works well in Team Environment
Group Presentation Skills
Business Writing Skills
Organizational Skills
Project Management
Communication Skills
Essential Functions:
• Manage an assigned file of customer accounts with outstanding payments owing to the company
• Process customer complaint resolutions
• billing adjustments
• Lease inquiries as per documented company’s processes and with
Map
L3R 5B4