URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected] Please put the job title as your subject line: The recruiter in charge of this role is Nicoleta AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=007365 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established printing and consulting company, situated in Montreal, QC. They are looking for a Bilingual Administrative Representative (Accounts Receivable Exp. required) This is a one (1) year contract with high possibility of extension. Job Description Must Have: Bilingual: English and French Must have a good telephone manner Must have good Assertiveness and Problem Solving Skills Nice to Have: Works well in Team Environment Group Presentation Skills Business Writing Skills Organizational Skills Project Management Communication Skills Essential Functions: • Manage an assigned file of customer accounts with outstanding payments owing to the company • Process customer complaint resolutions • billing adjustments • Lease inquiries as per documented company’s processes and within appropriate timeframes. • Achieve assigned Accounts Receivables targets • Identify customer complaints when raised through discussion with customers. • Prepare documentation expediently in order to achieve resolution in line with company’s policy • Secure a positive outcome to customer contacts in form of a payment commitment and/or identify, resolve or escalate all barriers t