Details

URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to [email protected] The recruiter in charge of this role is Denise AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=007304 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is well-established printing and consulting industry. They are looking for a Bilingual Client Relations/ Support Specialist (W/ Business Operations Exp.) This position is to work in Montreal. Duration: 8 months contract with the high possibility of extension Position Overview The Bilingual Client Relations/ Support Specialist will be joining the team supporting Client Delivery Manager/Executives, as part of a results driven, dynamic sales and operational team. The candidate will enable customer satisfaction by providing end-to-end support where sales intersects customer administration and post-sale requirements. Similarly, the Bilingual Client Relations/ Support Specialist will allow managers/executives to be more productive and to focus more on core business activities requiring their specialized knowledge and skill sets. Major Responsibilities • Provide support to Managers/executive and successfully leverage business processes and resources for order entry, equipment delivery and installation, billing and other customer administration or shared services as well as business processes and resources for post-sale such as service, supplies and systems • Take ownership for and solve specific problems and issues that are identified, using a closed loop process • Log all iss

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