Position: BOT (data entry) We perform a variety of account maintenance tasks for mostly Fido (and come Rogers) customers, such as making sure they have all the options included in their plans, processing their online orders, processing the sales made by IOS CENTER, correcting billing mistakes, etc. Our tasks often involve many steps. While each step is simple and easy to perform, it is imperative that they are performed correctly, as our actions have a direct impact on customer’s accounts. Requirements: A basic understanding of how to use a computer is important. You need to know how to work with basic Microsoft Office (Excel, Word, etc.) files, understand how to save them, copy and paste between applications, etc. - Able to communicate and leave notes in English Volume of work: We receive a very high volume of tasks to perform, and we expect our team to work at a certain speed. The expectation for how quickly each transaction is processed is very reasonable. Almost all of our current agents exceed the expected amount of work to be done. Pay: 11$ plus bonus * Bonuses not based on how much work you get done; it is paid by how well you do the work) Schedule: Need to be available from Monday to Sunday; the shift can vary between 8am – 11 pm INTERESTED? Please send your resume Please write BOT position in the subject of your email.