<BR>URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations and a telephone contact number: E-mail to [email protected] Please put the job title as your subject line: <BR>The recruiter in charge of this role is Sheena. <BR><BR>AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: <BR><BR>https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&amp;jobId=004079<BR><BR><BR>If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. <BR><BR><BR>My client is a well-established bank, situated in Montreal, Quebec. They are looking for a Bilingual Customer Service Representative. This is a 4 months contract with the possibility of extension.<BR><BR>Job Overview:<BR>We offer a wide variety of personal and commercial banking products and services and we serve our customers in person at our branches, through our ABM network, over the Internet and by phone.<BR><BR>Our customer contact centre teams help customers online and by telephone in a dynamic, fast-paced environment. Discover the satisfaction of helping customers achieve their financial goals. Paid training, on-the-job coaching and varied career possibilities give you the support you need to turn your potential into performance, while full-time or part-time work lets you balance what matters to you. <BR><BR>Job Description/Accountabilities:<BR><BR>• This is a Bilingual Customer Service Position. Applicants must be fluent in English and French.<BR>• As a front line contact center employee you will play a critical role in delivering great customer experience for customers calling the organization to do business over the phone. <BR>• You will build, enhance and protect relationships with customers through listening, problem solving a<BR><BR>