URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations and a telephone contact number: E-mail to [email protected] Please put the job title as your subject line: The recruiter in charge of this role is Sheena. AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link: https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=002685 If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire. My client is a well-established bank, situated in Montreal, Quebec. They are looking for a Bilingual Customer Service Representative. This is a 4 months contract with the possibility of extension. Job Overview: We offer a wide variety of personal and commercial banking products and services and we serve our customers in person at our branches, through our ABM network, over the Internet and by phone. Our customer contact centre teams help customers online and by telephone in a dynamic, fast-paced environment. Discover the satisfaction of helping customers achieve their financial goals. Paid training, on-the-job coaching and varied career possibilities give you the support you need to turn your potential into performance, while full-time or part-time work lets you balance what matters to you. Job Description/Accountabilities: • This is a Bilingual Customer Service Position. Applicants must be fluent in English and French. • As a front line contact center employee you will play a critical role in delivering great customer experience for customers calling the organization to do business over the phone. • You will build, enhance and protect relationships with customers through listening, problem solving and re