Research Interviewer - Customer Service

Posted on 29-Apr-2016 16:28
Views 495

Opinion Search Inc. has joined The Nielsen Company, a front runner within the market research industry. We are currently looking for home-based Research Interviewers to conduct market research interviews on a part time basis.

We offer:

A virtual log-in system which allow our Interviewers to work remotely from home
Flexible scheduling
Base rate pay, plus competitive productivity bonuses each pay

Principal Accountabilities:
Conduct outbound phone interviews
Ensure that you reach the target respondent and schedule call backs as necessary
Follow industry guidelines for obtaining consistently unbiased data
Practice good customer service/telephone techniques at all times

Qualifications Requirements:
High school completion or equivalent
Excellent communication and reading skills
Ability to work independently
Computer proficiency with Word, Excel, Email
Available a minimum of 22 hours a week, including 20 weekend hours per month

Technical Requirements:
Quiet space with a landline or cell phone (VOIP or other internet phone services not compatible)
A computer with Windows XP SP2 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed)
Internet access with a minimum speed of 3mbps
Noise-cancelling headset that plugs into the phone (USB is not compatible)
Internet Explorer 8/9/10 (IE 11 is not compatible)
Located within the local calling area of Vancouver/Ottawa/Montreal

To apply, please visit: http://opinionsearch.com/en/company-profile/employment-opportunities

At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be

Research Interviewer - Customer Service montreal