Posted on 28-Dec-2016 10:53
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To support our customer centric growth and brand strategy, we are looking for talented, driven professionals with a passion for customers to join our fast-paced team as a Receptionist.
Reporting to the FO Supervisor, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed.
Assist guests regarding hotel facilities in an informative and helpful way.
Respond to each Guest who approaches the Reception Desk.
Drive rate through up-selling room brands.
Extend a warm welcome to all guests.
Check-in guests as per hotel standards.
Other duties as assigned.
Qualifications:
Proficiency in English, second language an asset
Previous customer related experience preferred
Computer literate in Microsoft Window applications an asset
In return we offer an attractive compensation package including;
Competitive salary and generous bonus scheme
Generous annual leave entitlement
Private healthcare
Pension scheme
Working hours:- 34 hours per week on a flexible rota pattern that may include some weekends or evening hours
