Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to [email protected]
Please mention the job title above in the subject line
The recruiter in charge of this role is Sunita
AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:
https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=009284
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.
My client is a well-established Bank, looking for to fill a position of Part-Time Bilingual Inbound/Outbound Call Centre Representative
Duration 3 Months contract with strong possibility of extension
Location Brossard, QC
All Resumes must be submitted in an English MS Word Document for review.
***Looking for part time staffing who will be scheduled minimum 22.5 hours up to the maximum of 37.5 hours. Must be flexible to work during the week and on Saturdays
Candidates MUST be able to read & speak French. Excellent communication skills in English & French
Job Description:
The main function of a Contact Centre bilingual specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Contact Centre bilingual specialist may be inbound, outbound or a combination of both. •
Job Responsibilities:
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries