Posted on 26-Feb-2015 17:41
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Is commuting a problem for you?
We have a solution! Opinion Search Inc. has joined The Nielsen Company, and we are excited to offer a virtual log-in system where our Research Interviewers can connect and work remotely from home. This position requires you to conduct outbound phone interviews and surveys over the telephone. We offer flexible scheduling, semi-monthly payment via direct deposit, and this position allows you to save money on gas and/or transportation fares. We also provide a base rate pay, plus competitive productivity bonuses.
Principal Accountabilities
Conducting outbound phone interviews
Practice good customer service/telephone techniques at all times
Maintains confidentiality of procedures, scripts and respondent information at all times
Adhering to industry quality standards
Qualifications
Requirements
High school completion or equivalent
6 months of customer service experience
Excellent communication skills
Clear speaking voice
Reading ability
Ability to work independently
Available a minimum of 22 daytime hours a week OR 22 evening hours a week and 20 hours of weekend work per month
Technical Requirements
Quiet home office space with a landline corded phone (i.e. VOIP or other internet phone services, cordless phones, and cellular phones are not compatible)
A computer with Windows XP SP2 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed)
Internet access with a minimum speed of 3mbps
Wired internet connection; Wi-Fi not compatible
Noise-cancelling headset that plugs into the corded landline phone (i.e. USB is not compatible)
Computer proficiency with Word, Excel, Email
Internet Explorer 8/9/10 (i.e. IE 11 is not compatible)
Located within the local calling area of Ottawa (613 or 819)
Apply online at:
http://opinionsearch.com/en/work-home-0
Address 1800-160 Elgin St. Ottawa, Ontario, Canada
