Position: Desktop Support
Location: Montreal Canada (with bilingual skills English and French)
Position Type: Contract / Full time
Job description:
Year of Experience in End User Computing OR Desktop Support for minimum 3 ~ 4 Years
Excellent verbal and written communication skill in both French and English Languages.
Experience in a large organization administering, operating, maintaining and securing large-scale enterprise desktop environments.
Working knowledge in L1 tasks related to all Data and Voice Network related troubleshooting, cable patching and equipment handling in network hub rooms & closets.
Working knowledge of ITIL methodology
Excellent working knowledge of Windows 7, 8, MS Office 2013
Good working knowledge of Mac OS, Windows
Strong working knowledge of Workstations, desktop, laptop, printers/fax, iOS device and peripherals, graphics cards and network cards.
Strong knowledge of PC/ Workstation builds
Strong working experience in network cabling and the related concepts
Working knowledge of Active Directory 2003/8, Microsoft Exchange, DNS, DHCP, Group Policy etc.
Troubleshooting knowledge of iPad, iPhone, Android and other smart technologies
Excellent working knowledge in asset / inventory management
Ability to maintain composure and focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of client appointments while adapting to customer requests.
Demonstrated ability to communicate complex technical concepts in simple language.
Strong experience and working knowledge of current Windows Operating Systems.
Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
Excellent customer service skills
Ability to work in various shift hours.
Thanks & Regards,
Prasanth
Technical Recruiter
VDart Inc.
Phone: 678 740 6857
E-mail:[email protected]
Website: www.vdartinc.com
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