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Desktop support (Female only) / French - Montreal - Longterm / FTE - Offering in Montreal, Quebec

Posted on: 3-Mar-2017 16:58         Views: 217

Position: Desktop Support
Location: Montreal Canada (with bilingual skills English and French)
Position Type: Contract / Full time

Job description:
Year of Experience in End User Computing OR Desktop Support for minimum 3 ~ 4 Years
• Excellent verbal and written communication skill in both French and English Languages.
• Experience in a large organization administering, operating, maintaining and securing large-scale enterprise desktop environments.
• Working knowledge in L1 tasks related to all Data and Voice Network related troubleshooting, cable patching and equipment handling in network hub rooms & closets.
• Working knowledge of ITIL methodology
• Excellent working knowledge of Windows 7, 8, MS Office 2013
• Good working knowledge of Mac OS, Windows
• Strong working knowledge of Workstations, desktop, laptop, printers/fax, iOS device and peripherals, graphics cards and network cards.
• Strong knowledge of PC/ Workstation builds
• Strong working experience in network cabling and the related concepts
• Working knowledge of Active Directory 2003/8, Microsoft Exchange, DNS, DHCP, Group Policy etc.
• Troubleshooting knowledge of iPad, iPhone, Android and other smart technologies
• Excellent working knowledge in asset / inventory management
• Ability to maintain composure and focus while troubleshooting and solving technical issues.
• Ability to adhere to a schedule of client appointments while adapting to customer requests.
• Demonstrated ability to communicate complex technical concepts in simple language.
• Strong experience and working knowledge of current Windows Operating Systems.
• Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
• Excellent customer service skills
• Ability to work in various shift hours.

Thanks & Regards,
Technical Recruiter
VDart Inc.
Phone: 678 740 6857
  Desktop support (Female only) / French - Montreal - Longterm / FTE montreal    
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11180 State Bridge Rd, STE 402
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