Customer Support Specialist

Posted on 22-Sep-2015 17:43
Views 224

“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting….. or you may be asked to start sooner than the expected start date if you are able to do so !”


URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]

Please mention the job title above in the subject line. The recruiter in charge of this role is Prakash.

AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:

https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=011819

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our clients is looking for Customer Support Specialist
Length: Renewal date is in 12 months.
Location: St Laurent, QC

In addition, YOU MUST e-mail the dedicated recruiter: Prakash at [email protected] your updated resume in MS Word to be considered for the role.


SCOPE:
• This position is responsible for the achievement of excellent Customer Satisfaction results, Remote Solutions Performance and to help submit new information to company’s knowledge base for troubleshooting, the Online Support Assistant web tool.
• This will be accomplished through effective telephone support for calls that are initiated from customers, employees and partners.
• Enabled by technology, the effective use of existing resources and coupled with strong basic technical skills/aptitude and networking knowledge, the successful candidate will have personal ownership of their individual performa