Offering in Montreal, Quebec : Customer Service - Multilingual Agents

At UpClick we want to work with people who bring enthusiasm and most of all passion for the online space. We are looking for individuals who learn fast, bring something to the conversation and ask the right questions that help formulate the best solutions for our customers.

We are actively seeking part time and full time bilingual customer service representatives to join our vibrant team.

Compensation Package Includes:

A thorough paid training program
We offer a comprehensive benefits program including full medical benefits, dental, vision etc. . . (after 3 months with required minimum of 24hrs/week)
Career progression if you have what it takes to be the best

Job Description:

Answer incoming phone calls and live chat requests
Assist with billing inquiries such as refunds, account upgrades and modifications
Answer basic technical questions about our software
Provide basic website navigation support

Skills/Qualifications Required:

1-3 years experience in any sales or customer service role (e.g. retail, call centre)
Fluent in English, French & either Spanish, German, Portuguese, or Italian
Basic computer skills, must be familiar with Windows operating system
Good problem solving skills
We are seeking motivated individuals with the ability to work well both independently and collaboratively.
Ability to multi-task and work efficiently within a fast-paced environment
Should be creative, adaptive and goal-oriented


Location
The position of Customer Service Representative is located in Montreal.
Salary: $13.00/hour
Start date: Immediately
Time period: Permanent