Principal Accountabilities
Conducting outbound phone interviews
Ensuring that you reach the target respondent and scheduling call backs as necessary
Follow industry guidelines for obtaining consistently unbiased data
Practice good customer service/telephone techniques at all times
Qualifications Requirements
High school completion or equivalent
Excellent communication and reading skills
Clear speaking voice
Bilingual (English and Cantonese/Mandarin)
Ability to work independently
Available a minimum of 22 daytime hours a week and 20 hours of weekend work per month OR 22 evening hours a week and 20 hours of weekend work per month
Technical Requirements
Quiet indoor home office space with a landline or cell phone (NOT VOIP or other internet phone services)
A computer with Windows 7 or earlier, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed)
Internet access with a minimum speed of 3mbps
Noise-cancelling headset that plugs into the phone (i.e. USB is not compatible)
Computer proficiency with Word, Excel, Email
Internet Explorer 8/9/10 (e. IE 11 is not compatible)
Located within the local calling area of Montreal (514, 450 or 438)
Compensation:
$10.55/hourly plus $1 premium when working on Mandarin/Cantonese studies
Apply online at:
http://opinionsearch.com/en/work-home
At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.