Nielsen is a front runner within the market research industry. We pride ourselves in using multiple research methodologies to gather accurate data and provide actionable results.
We offer a positive and supportive atmosphere with excellent opportunities for advancement. Our call-centre representatives conduct market research studies for a wide variety of industries in our conveniently located call-centre.
We currently have openings for bilingual call-centre representatives to conduct market research studies at our Montreal location on a casual basis. We offer competitive pay, flexible online self-scheduling as well as the training required to excel at the job.
Principal Accountabilities:
Conduct outbound phone interviews
Ensure that you reach the target respondent and schedule call backs as necessary
Follow industry guidelines for obtaining consistently unbiased data
Practice good customer service/telephone techniques at all times
Requirements:
Clear communication skills
Bilingual (English and Cantonese/Mandarin)
Approachable telephone personality
Professionalism
Ability to work independently
High school completion or equivalent
Assets:
Bilingualism (English/French) is an asset
Previous call-centre experience
Additional language skills
Compensation:$10.75 hourly plus competitive productivity incentives
At Nielsen, we respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. Nielsen is committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.