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My client is a well-established bank looking to fill a position of Bilingual Senior Loan Collector
Duration 12 months of contract with the possibility of extension
Location Montreal, QC
No. of openings 8
Shift Monday to Thursday 4pm-10pm and on rotation either Saturday 8am to 4pm and Sunday 1pm to 8pm. (30.5hrs/wk)
Major Job Duties and Responsibilities:
Perform In-bound/outbound collections call to clients regarding pass due invoices/statements (early stage delinquency, courtesy calls)
Answer incoming calls from clients regarding pass due invoices/statements
Reduce client delinquency
Interacting with customers, lawyers, branches and different professionals.
Perform other related Customer Service responsibilities as required
Skills and Competencies:
Customer Service Oriented
Excellent Communication skills
Outstanding command of French and English language
Fast learner
Sales acumen
Comfortable learning new software
Proactive
EXPERIENCE: 1-2 years of work related experience
EDUCATION: College Diploma or equivalent
Please note that this is the most up to date version of job description available at this time During Client Interview you will receive additional information va