Bilingual Senior Loan Collector

Posted on 1-May-2015 15:12
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URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations and a telephone contact number: E-mail to [email protected] Please put the job title as your subject line:
The recruiter in charge of this role is Dev.
AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:
https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=011195

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My client is a well-established bank looking to fill a position of Bilingual Senior Loan Collector
Duration – 12 months of contract with the possibility of extension
Location –Montreal, QC
No. of openings – 4


Shift –

> 3 full-time roles (Monday to Friday: 8:00am to 4:00pm) totaling 37.5 hours
> 1 part-time role (Sunday 1:00pm to 8:00pm and Mon-Wed-Fri 9:00am-5:00pm) totaling 29 hours


Major Job Duties and Responsibilities:
• Perform In-bound/outbound collections call to clients regarding pass due invoices/statements (early stage delinquency, courtesy calls)
• Answer incoming calls from clients regarding pass due invoices/statements
• Reduce client delinquency
• Interacting with customers, lawyers, branches and different professionals.
• Perform other related Customer Service responsibilities as required

Skills and Competencies:
Customer Service Oriented
• Excellent Communication skills
• Outstanding command of French and English language
• Fast learner
• Sales acumen
• Comfortable learning new software
• Proactive

EXPERIENCE: 1-2 years of work related experience
EDUCATION: College Diploma or equivalent

Please note that this is the most up to date version of job description available at this ti