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My client is a well-established bank looking to fill a position of Bilingual Senior Loan Collector
Duration 12 months of contract with the possibility of extension
Location Montreal, QC
No. of openings 4
Shift
> 3 full-time roles (Monday to Friday: 8:00am to 4:00pm) totaling 37.5 hours
> 1 part-time role (Sunday 1:00pm to 8:00pm and Mon-Wed-Fri 9:00am-5:00pm) totaling 29 hours
Major Job Duties and Responsibilities:
Perform In-bound/outbound collections call to clients regarding pass due invoices/statements (early stage delinquency, courtesy calls)
Answer incoming calls from clients regarding pass due invoices/statements
Reduce client delinquency
Interacting with customers, lawyers, branches and different professionals.
Perform other related Customer Service responsibilities as required
Skills and Competencies:
Customer Service Oriented
Excellent Communication skills
Outstanding command of French and English language
Fast learner
Sales acumen
Comfortable learning new software
Proactive
EXPERIENCE: 1-2 years of work related experience
EDUCATION: College Diploma or equivalent
Please note that this is the most up to date version of job description available at this ti