Biling Operations Spec–Major Bank (Change Mangt & bus Performance Mang

Posted on 17-Apr-2014 10:21
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URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]
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The recruiter in charge of this role is Nicoleta

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Our client, a well established bank, is seeking a Bilingual Operations Specialist – Major Bank (change management & business performance management Exp)
Location: Montreal, QC.
Duration: 6 months contract with strong possibility of extension


Job Description:

Job Family: Process & Change
Banking Group / Department: T&O, Product Operations
The Operations Specialist will be accountable for the effective implementation of change management related to new and/or revised systems and product services provided through the business unit, ensuring minimal disruption to the business. They will act as the escalation point for business issues related to small projects, and serve as a main integration point for technical projects/ change management initiatives for the assigned business unit. They will work on various stages of the project lifecycle including idea and opportunity assessment, business case development, solution design development, initiative implementation, and/or play a critical role in maintaining/sustaining business as usual state for small projects/ initiatives in support of the assigned business unit. They will provide business/operational subject matter expertise (SME) and kn