Associate, Customer Contact Centre-1600009632
Customer Contact Centre - Sales & Service
Do you have what it takes to exceed our customers expectations? Were looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.
At BMO Financial Group, the customer is always front and center. Thats why were focused on providing them with sound financial advice through meaningful conversations. In this role, youll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and youll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO.
Qualifications
As a Customer Contact Associate, you will:
· Act as a first line of contact and trusted consultant to our customers
· Understand our customers' needs and recommend the right products and services to meet them
· Use critical thinking to remain solution-focused and recognize the big picture
· Identify opportunities to help our customers and grow our business
Bring your passion for customer service, along with:
· A positive, enthusiastic attitude, with strong people skills
· Fluency in both English and French
· Flexibility to work a variety of shifts in our 24/7 Customer Contact Centre
· The ability to multi-task, with above-average computer skills
At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
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