Associate, Customer Contact Centre-1600007913

Posted on 5-May-2016 15:37
Views 619

Associate, Customer Contact Centre-1600007913

Customer Contact Centre - Sales & Service

Do you have what it takes to exceed our customers’ expectations? We’re looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.

At BMO Financial Group, the customer is always front and center. That’s why we’re focused on providing them with sound financial advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO.

Qualifications:
As a Customer Contact Associate, you will:
• Act as a first line of contact and trusted consultant to our customers
• Understand our customers' needs and recommend the right products and services to meet them
• Use critical thinking to remain solution-focused and recognize the big picture
• Identify opportunities to help our customers and grow our business

Bring your passion for customer service, along with:
• A positive, enthusiastic attitude, with strong people skills
• Fluency in both English and French
• Flexibility to work a variety of shifts in our 24/7 Customer Contact Centre
• The ability to multi-task, with above-average computer skills

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
To submit your application for this job, please go to:
https://bmo.taleo.net/careersection/2/jobdetail.ftl?job=1600007913&lang=en_GB


“BMO Financial G

Address 129 rue St-Jacques ouest Montreal,Quebec H2Y 1L6